Safety first!

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We do not promote travel or hosting during high-risk times, period.

As long as there are travel restrictions:
#stayhome #staysafe and #traveltomorrow. 

If however, circumstances allow you to travel or host, we want to make sure you are safe.



Safety tips for Hosts

To offer Guests the safe stay they need and expect, Hosts should adopt processes focused on enhanced sanitation, disinfection and deep cleaning practices, as well as processes relating to physical distancing. These are the main recommendations that the World Travel & Tourism Council (WTTC) proposes to Hosts of short-term rentals:


Consider to outsource the sanitation and disinfection to a professional cleaning service;


Encourage use of personal protective items such as disposable gloves, aprons, gowns or facial coverings for staff;


Provide easy-to-follow revisited guidance to the cleaning team with a specific focus on high-frequency touch points within the property, including bedrooms, common areas, washrooms and kitchens, including cutlery and utensil sanitisation, where applicable;


Select disinfecting products recommended by health authorities;


Remove extraneous items such as vases and artifacts;


Make available to guests at the entrance approved disinfecting products in the form of alcohol-based or hypochlorous acid water hand sanitiser;


Provide guests with recommended physical distancing etiquette, including in elevators, if relevant, through signage;


Encourage routine and proper hand washing, providing paper towels if possible;


Provide guests with the ability to make use of the accommodation cleaning service during their safe stay;


Limit physical interaction when providing guests with keys, ideally in a contactless manner by offering self check-in and check-out.

Safety tips for Guests

Before you start your next adventure, make sure that you are well-informed about the recent COVID-19 rules and regulations.
You can contact your host once you have booked your accommodation or visit national COVID-19 institutional regulation websites:

You can plan your travel in Europe, while staying safe and healthy, thanks to this tool based on updated data from the European Centre for Disease Prevention and Control (ECDC). Re-open EU provides an overview of the health situation in European countries and information on the various restrictions in place, including on quarantine and testing requirements for travellers.

Once you arrive at your vacation rental, follow the guidelines set by your host and local authorities. Wash your hands often with soap and water, and disinfect them with sanitizing gel. If during your stay you experience symptoms attributable to Covid-19, immediately inform your Host. Before leaving, keep the windows open to air the accommodation and leave it tidy to facilitate subsequent cleaning operations.

Find the most relevant answers in our FAQs

Visit our FAQ Page or contact us directly if you have any further concerns or questions.
We will make sure to get back to you as soon as possible.

Further questions?

Fill in the form with your open question and we’ll be happy to answer.

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